Refund Policy

Refund Policy for EnergyPowerShop.com
 
At EnergyPowerShop.com, we are dedicated to delivering exceptional service to our valued customers. In the unlikely event you require a refund, our transparent and fair refund policy ensures your request is handled efficiently.
1.Refund Eligibility
To request a refund, please contact our customer support team within 3 days of your transaction. All requests must meet specific eligibility criteria to ensure prompt processing.
2.Non-Refundable Transactions
While we strive to accommodate our customers, certain transactions are non-refundable, including:
•Services that have already commenced
•Transactions older than 3 days
•Any energy-saving products or services already delivered
3.Refund Processing
Once eligibility is confirmed, refunds will be processed swiftly, typically within 5-7 business days. Refunds will be issued to the original payment method used at the time of purchase.
4.Resolving Disputes
Customer satisfaction is our top priority. If you are unhappy with our services, please reach out to our support team for assistance. If a resolution cannot be reached, you may escalate the issue with your financial institution.
5.Policy Updates
We reserve the right to modify this refund policy as necessary. Any updates will be communicated clearly to maintain transparency with our customers.
 
Conclusion
At EnergyPowerShop.com, we prioritize customer satisfaction and aim to resolve all concerns fairly and promptly. Refund requests are subject to the outlined conditions and must be initiated within 3 days of the transaction. If you have any questions or need assistance, our team is always ready to help.
Scroll to Top